COCOON HAS IT COVERED
Hands On Local Hosting
WE COHOST RENTALS —AS IF THEY WERE OUR OWN.
Delegate the management, communications, logistics, process, details and personal touches to an experienced professional.
Everything we do leverages years of experience in the hospitality industry and hosting stays on both coasts.
We take a very personal approach to everything we do. We do not use virtual assistants or AI, which is becoming a trend in our industry. We're real live, local humans, caring for your guests and for your property.
We're your on-call, on-site partner.
HOSTING SERVICES
PROPERTY MANAGEMENT
LISTING
OPTIMIZATION
PRICING
OPTIMIZATION
We know how surprisingly difficult hosting can be.
IT'S HOW WE STARTED, MANY YEARS AGO IN NEW YORK.
We have a special affinity for eclectic and unique places, where owners share their vision with their guests.
Our experience-based systems, methods, and resources are completely guest-driven
Our impeccable house planning, prep, and care are standard practice for us
Years of experience and feedback tracking inform the small details we manage
Our Focus
We strive to marry the best of the Airbnb experience, which is the personal connection between guest, property, and property owner with a professionally managed experience, which includes, cleanliness, amenities, and 24/7 guest support. Resulting in repeat 5-star reviews.
Our Services Include:
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Design guidance
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Efficient vacation home set up
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Setting up home listing/writing copy and/or listing optimization
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Listing photo direction
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Pricing optimization
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Welcome book creation
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Creating how-to instructions and videos for guests
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Marketing
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Listings on multiple channels (VRBO, etc) as-needed
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Vendor management (housekeeping, handyman, landscaper, pool person, etc)
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All guest screening and communications
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Emergency 24/7 on-call service for guests
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Guest reviews/review management
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Post clean/pre-stay inspections
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Charging guests for damages. Repair management
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Utility management
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Maintenance inspections
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Purchasing supplies and inventory
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Neighborhood relations (we are very focused on keeping neighbors happy)
